Meet & greet policy

Chauffeurs meet guests at the designated pickup point with route context, identification and communication protocol confirmed before arrival.

For airport pickups, provide flight and passenger details to enable terminal-aware dispatch and arrival-time adaptation.

Passenger or company sign-name details should be submitted before service start to ensure fast, low-friction guest identification.

Executive assistants and travel coordinators may provide access notes, security handling instructions and timing constraints for concierge briefing.