Privacy policy

We collect contact data, booking details, route and schedule information, passenger preferences and communication records needed for service execution.

Data is used for quote preparation, chauffeur assignment, dispatch supervision, quality control and post-trip support communication.

Only relevant booking details are shared with approved local operators to execute confirmed trips in accordance with VIPRYDE protocol.

Booking and communication records are retained for operational, legal and accounting purposes only for the time required by applicable regulation.

You may request access, correction or deletion of personal data where applicable, subject to legal obligations and required operational records.

Privacy-related requests can be sent to concierge@vipryde.com.